Cancellation, Returns & Refunds

Cancellations

We understand that you might change your mind and need to cancel your order. In such a situation, please contact us at contact.magicalblends@gmail.com within 24 hours of placing your order. Be sure to include the reason for cancellation in your email. Unfortunately, once your order has been packed or shipped, cancellations cannot be processed.

If your order has already been shipped and you still choose to cancel, you can simply refuse it. The package will be returned to Magical Blends. In such cases, we will process a refund for the order value, less of any shipping, COD, handling and return charges incurred. Refunds will be processed in 7-14 working days and credited to the original mode of payment.

In rare cases, we reserve the right to cancel your order due to emergency, both internal or external like strikes, interstate regulations, delivery outrage etc. In such a scenario, we will inform you of the cancellation of your order and will offer you a refund within 7-14 working days of order cancellation.

For situations where your order is marked as delivered but you haven't received it, please contact us at contact.magicalblends@gmail.com within 24 hours of the marked delivery date. Our Customer Care team will be happy to investigate and assist you in finding a solution.

Returns & Refunds

At Magical Blends, we want you to be completely satisfied with your purchase. However, due to hygiene reasons, we do not accept returns of any opened or used products.

In a rare situation, if you receive a damaged product with a manufacturing defect like leakage etc, please write to us at contact.magicalblends@gmail.com within 24 hours of delivery. Please include pictures or videos, with the damage clearly visible, and the shipping label clearly visible, as supporting evidence to expedite the resolution process. If we feel all the evidence points to a manufacturing defect, we will initiate the refund. Refunds will be processed in 7-14 working days and credited to the original mode of payment. We will do our best to provide a solution that meets your needs.

For any other product quality complaints or feedback, please write to us at contact.magicalblends@gmail.com and we will be happy to take your feedback.